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Mortgage Glossary

Soft Credit Search

Also known as: Soft Check, Soft Inquiry

A preliminary check of your credit file that is only visible to you and does not affect your credit score, often used for eligibility checks and pre-approvals.

A soft credit search (also called a soft check or soft inquiry) is a look at your credit information that does not leave a visible footprint for other lenders. Only you can see soft searches on your credit report. They are used in a variety of situations, including checking your own credit score, employer background checks, insurance quotes and mortgage eligibility tools.

In the mortgage market, soft searches are particularly valuable because they allow brokers and comparison tools to check which lenders are likely to approve your application without affecting your credit score. Many modern mortgage sourcing platforms use soft searches to filter suitable products before a formal application is made.

Some lenders now offer soft-search Agreements in Principle (AIPs), meaning you can get an indicative mortgage offer without a hard search. This is useful if you are property hunting and want to show estate agents that you are a credible buyer, without risking your credit score.

There is no limit to how many soft searches can be carried out on your file, and they have absolutely no impact on your creditworthiness in the eyes of lenders.

Example

Priya is browsing mortgages online and uses a comparison tool that performs a soft credit search to show her which deals she is likely to be approved for. She checks three different tools in one afternoon. None of these searches are visible to lenders, and her credit score is unaffected. When she is ready to proceed, her broker submits a single formal application, which is the only hard search recorded.

Key Points

  • Soft searches are only visible to you — other lenders cannot see them
  • They do not affect your credit score in any way
  • Mortgage brokers use soft-search sourcing tools to identify suitable lenders
  • Some lenders offer soft-search Agreements in Principle
  • Checking your own credit report is always a soft search

Frequently Asked Questions

Does a soft search affect my credit score?

No. Soft searches have no impact on your credit score and are not visible to other lenders. You can have as many soft searches on your file as you like without any negative effect.

Is a mortgage Agreement in Principle a soft or hard search?

It depends on the lender. Some carry out a soft search at the AIP stage and only perform a hard search at full application. Others run a hard search for the AIP itself. Your mortgage broker should confirm which type of search each lender uses before you proceed.

Can I see soft searches on my credit report?

Yes, you can see all soft searches on your own credit report. They are listed separately from hard searches. However, when another lender views your report, they can only see hard searches — your soft search history is completely private.

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